15 Drool-Worthy Things You Didn’t Know About In-N-Out

We never need to be convinced to get In-N-Out, but if you ever run into a person who does, this list is precisely what you can whip out to convince them.

Every California native knows to take their friends visiting from out of town to In-N-Out. Aside from knowing that they offer incredible burgers though, here are other facts that will leave you craving by the time you’re finished reading.

In-N-Out Burger/Facebook

  1. In-N-Out was the first drive-through hamburger stand in California.

The very first, original In-N-Out stand opened in 1948 in Baldwin Park, California by Harry and Esther Snyder. There was a novel, two-way speaker for drivers to order their food without having to leave their cars.

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  1. You can choose how many meat patties and slices of cheese you want in your burger.

You can get as many as four patties and four slices of cheese in your burger – a 4×4 – or mix and match as many patties and cheese slices as you want in between.

whatupwilly

  1. In-N-Out set a limit to the number of patties and slices of cheese you can get because someone once ordered a 100×100.

Now, you can only get a 4×4. You can thank Willy from San Francisco, California for that one. On a drunken trip to In-N-Out with his friends in Las Vegas, Nevada, in 2004, Willy decided to order a 100×100. The employees actually told him the second largest order they’d made before then was only a 24×24. But they made the grotesque 100×100 burger anyway. In case you were wondering, the cheese was disgusting.

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n-N-Out Burger/Facebook

  1. The company is so dedicated to keeping up its customer service that it opened a university to train its new managers.

In 1984, the Snyder family – who still owned In-N-Out at the time – decided to open an In-N-Out University where they could effectively and efficiently train new managers before they rose through the ranks of the company. The university taught employees how to make decisions quickly, demonstrate initiate, and most importantly, how to please hungry customers.

innout/Instagram

  1. The Snyder family was also so dedicated to refining their customer service that they recorded footage of their employees at work.

This wasn’t to keep tabs on their employees’ every movement, but rather to analyze how they were working and how efficiently they could get their job done. The Snyders watched the footage to then create new training videos for new employees.

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  1. The infamous “Animal Style” burger on In-N-Out’s Secret Menu was introduced in 1961.

The now Not So Secret Menu has several other items as well, but the Animal Style burger – your burger of choice topped with lettuce, tomato, mustard, pickle, and the coveted extra spread with grilled onions – has been a timeless favorite.

agirlcalledcooper/Instagram

  1. The fast food restaurant also has a top secret menu.

This menu has so many other choices, with so many different names, we do sometimes wonder if all the employees will know what’s up if we order chopped chilies in our burger. Our favorite order off the top secret menu though, is also thankfully simple to understand: one burger, medium rare.


In N Out Burger/Facebook

  1. The first location In-N-Out opened outside of California was Las Vegas, Nevada.

The Las Vegas storefront opened in 1992, marking the first time the California-based fast food restaurant spread outside its native state roots. The Snyder family, at that point, had turned down multiple requests to turn their store into a franchise, so they could better ensure quality control and customer service.


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  1. Just as there are a myriad of ways you can order burgers, you can also order your fries in six different ways.

You can, of course, order regular fries. If you like toppings on your fries, feel free to order Cheese Fries – with two slices of melted cheese – or Animal Style Fries – fries topped with spread and grilled onion, which you can also substitute with ketchup and mustard, or raw onion and chopped chilies. On the regular fries, you can request no salt, well done, light well, or even just light. This will give you a range of fries from super crispy and oily to less cooked than normal.


In N Out Burger/Facebook

  1. There’s a story behind the crossed palms you might see planted outside In N Out storefronts.

The original owner, Harry Snyder, had been a huge fan of the movie It’s a Mad, Mad, Mad, Mad World, which told the story of people racing to find buried treasure. In the film, the treasure had been buried beneath the “W” shape of four crossed palms. Snyder had wanted to suggest that his burgers were a similar treasure, so he, too, decided to mark his stores by planting crossed palms in front.

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  1. The food at In-N-Out tastes so good because none of it is frozen or travels more than 500 miles.

In-N-Out makes all of its food internally. The food is prepared at certain sites, then transported to local storefronts immediately afterward to avoid having to freeze anything and compromise quality.


In-N-Out Burger/Facebook

  1. Not only does the company pride itself on good customer service, but it also cares about its employees.

A manager at In-N-Out makes around $100k each year, and many of its employees stay for almost two years, which is twice as long as any other employee retention rates of other fast food joints.

innout/Instagram

  1. All of the In-N-Out employees begin by working in the back.

Even the children of the founders, sons Guy and Rich Snyder, began their time working at In-N-Out by doing entry level work. Their parents didn’t want them to be spoiled, so they, too flipped burgers, peeled potatoes, and sliced onions, so they could learn about every aspect of the business.


In N Out/Facebook

  1. In-N-Out will never open on the East Coast.

Because the company is so dedicated to its mission of serving fresh food and refuses to freeze any of its products, In-N-Out will never open more than 500 miles away from its commissaries in California and Texas. East Coasters will just have to travel to the west to get their taste of In-N-Out.


Julia Child/Facebook via Jim Scherer

  1. If you’re an In-N-Out fan, you’re in good company with many celebrities, and even Julia Child.

Julia Child has been known to be an avid fan of In-N-Out, even going as far as carrying a list of locations around with her so she knew where she could go to her get latest fix.

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